Frequently Asked Questions
Find answers to the most common questions about orders, shipping, and products.
Fast Shipping
Free delivery on orders above ₹999 anywhere in India.
Easy Returns
14-day hassle-free returns for all unopened products.
Are the products sold on GZI Kart authentic?
Yes! 100% authentic. We source all our products directly from the brands or their official authorized distributors in India. Every product comes with its original seal and authentication code.
How long does delivery take?
Orders are usually processed within 24 hours. Depending on your location, delivery takes between 2 to 5 business days. Metro cities are typically delivered within 2-3 days.
Can I return a product if I don't like the taste?
We only accept returns for items that are completely sealed and unopened. Unfortunately, we cannot accept returns for opened products simply due to personal taste preferences.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India for orders up to ₹5,000. However, paying online helps process your order faster and securely via Razorpay.
How to apply a coupon code?
You can apply coupon codes at the checkout page. Enter the code in the 'Discount Code' block and click Apply. The total will automatically recalculate.